User-generated content (UGC)

  • Authenticity and Trust

    UGC is perceived as more authentic and trustworthy than branded content. It adds a genuine and unbiased perspective, building trust among the audience.

  • Diverse Content

    UGC provides a diverse range of content that showcases different perspectives, experiences, and use cases. Its variety appeals to a broader audience and cater to different interests within the CBS Sports community.

  • Community Building

    UGC fosters a sense of community by encouraging users to connect with each other through shared experiences. The community-building aspect strengthens CBS Sports brand loyalty and advocacy.

  • Feedback and Insights

    UGC serves as a valuable source of feedback and insights. Monitoring what users share provides valuable information about preferences, trends, and areas for improvement.

  • Adaptability and Relevance

    UGC allows CBS Sports to stay relevant by tapping into current trends and topics. Users create content that reflects real-time experiences and cultural moments, keeping the brand's content fresh and current.

  • Volume and Consistency

    Users generate a significant volume of content, ensuring a steady stream of material for CBS Sports social media channels. It helps maintain a consistent online presence and keeps the audience engaged.